Resume

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Introduction

Talented professional with a background in chamber communications, sales, and graphic design. Demonstrates strong administrative and project management skills. Seeking a position where I can engage various roles while making a positive impact on the lives of the people with whom I interact.


Skills

Technical

  • Proficient with Microsoft Office (Word, Excel, Outlook, PowerPoint, and Publisher)
  • Expert with Adobe CS Software (InDesign, Illustrator, and Photoshop) and Quark Xpress
  • Familiar with Adobe Acrobat, After Effects, Contribute, Distiller, and Dreamweaver
  • Experience with Constant Contact, Google Analytics, Survey Monkey, and Word Press
  • Knowledge of CMS, HTML, SEO, and Social Media
  • Typing speed of 60 WPM
  • Comfortable navigating databases

Professional

  • Producing internal and external communications (digital and print)
  • Formulating reports, contracts, and RFPs and working with a budget
  • Ability to relate with clients/customers and sell them a product/service
  • Office management and administrative support
  • Generating marketing material and media lists
  • Editing, proofreading, and laying out information
  • Multitasking and operating under tight deadlines
  • Creating and enforcing timelines
  • Familiar with print production and distribution/mailing processes
  • Excellent leadership and management skills
  • Exceptional customer service skills

Creative

  • Graphic design and layout
  • Photo manipulation
  • Advertising (digital and print)
  • Art direction & photo shoots

Personal

  • Natural ability to work with all levels of internal management and staff, and outside clients and vendors
  • Trustworthy with confidential files and sensitive information
  • Outstanding communication and speaking skills
  • Disciplined and self motivated
  • Unmatched organizational skills
  • Admirable interpersonal skills
  • Professional appearance

Experience

Frontline Sales Representative
Wyndham Vacation Ownership

Las Vegas, NV
Feb. 2017 – Present

  • Set weekly and monthly sales goals and track progress
  • Apply various sales techniques: building rapport, discovering needs, building value, and setting urgency
  • Communicate regularly with management and senior representatives
  • Deliver a positive experience to guests while being respectful and responsive to their needs
  • Boost morale and support

Chamber Logo (2c)

Assistant Vice President, Communications
Greater Lehigh Valley Chamber of Commerce

Bethlehem, PA
Feb. 2007 – Dec. 2015

  • Maintained and increased membership satisfaction and retention through the management, overall planning, and execution of external and internal communications activities
  • Redesigned and expanded the monthly publication, Connections – quintupled readership and revenue
  • Overseen the preparation, printing, and distribution of the annual membership directory
  • Interfaced with a website developing team as the chamber’s main contact to create a new website
  • Sold advertising space and integrated marketing plans
  • Developed and executed new marketing pieces and promotional materials
  • Coordinated daily email blasts and supervised social media initiatives
  • Assisted with streamlining and maintaining the database
  • Supported the coo & evp of member relations in addition to the member relations team
  • Performed administrative duties and demonstrated strong customer service skills

 

Berks-Mont Logo

Graphic Designer
Berks-Mont Newspapers

Allentown, PA and Boyertown, PA
Feb. 2006 – Feb. 2007

  • Created advertisements, tab covers, and fliers under deadline
  • Involved with layout and the production process
  • Streamlined an electronic file and archive system
  • Interacted with graphics, sales, and editorial teams, and clients

 

LVHN Logo 300

Graphic Designer, Lehigh Valley Hospital

Bethlehem, PA, Fall 2003

 

Freelance Graphic Designer

2000-2007


Education

KU Logo 300

Kutztown University of Pennsylvania

Kutztown, PA, Dec. 2003

  • BFA in communication design with concentrations in graphic design and advertising
  • Minor in music performance
  • Dean’s List for three semesters at Kutztown University, member of Tau Beta Sigma

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